Michael Diamond
Higher Education Professional, Education Management
Michael Diamond | Higher Education Professional | Social Media | Multimedia Marketer | Digital Storyteller | [email protected]
Michael Diamond's Bio:
Michael Diamond's Experience:
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Senior Sales Service Representative at Mondelez International
April 2013 - Present | Greater Chicagoland AreaRepresent the company in grocery and retail stores, cultivating and maintaining rapport with key store individuals while providing courteous and professional customer service to vendors, store personnel and store customers. • Attractively merchandise displays and shelves of Nabisco brand products, building point of sale presentations, rotating stock, managing inventory and ensuring accurate price tags. • Remerchandise product to maximize sales by responding to market trends, product trends, and inventory levels. • Assist sales representative with product ordering. • Maintain timely and accurate call schedule based on customer requirements. • Respond immediately to account concerns. Identify and communicate individual store problems and opportunities to appropriate Mondelēz Global personnel.
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Admissions Counselor at Buena Vista University
January 2011 - Present | Storm Lake, IAPromoted to Senior Admissions Counselor after ten-months in this position due to performance excellence.
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Photo Specialist at Walgreens
February 2013 - October 2013 | Palos Hills, IL/Storm Lake, IAI provide superior customer service expected with all Walgreen's associates, along with guidance to suggest products which will satisfy their needs. I assist in creation of and guidance for excellent one-hour photographic services. I ensure that inventory is properly maintained and displayed.
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Photo Specialist at Walgreens
February 2013 - October 2013I provide superior customer service expected with all Walgreen's associates, along with guidance to suggest products which will satisfy their needs. I assist in creation of and guidance for excellent one-hour photographic services. I ensure that inventory is properly maintained and displayed.
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Senior Admissions Counselor at Buena Vista University
November 2011 - January 2013 | Storm Lake, IAPerformed recruitment efforts as well as one-on-one admissions and financial aid counseling to diverse populations. • Built positive relationships with prospective students by assessing their interests and guiding them and their families through enrollment process. • Recruited second most students of all Admissions Counselors, despite beginning position mid-year. • Boosted MA/FA scholarships to highest numbers in ten years by promoting and building amenable relations between faculty and admissions office. Positive relationships led to cooperative / collaborative recruiting efforts and improved knowledge of MA/FA scholarships. • Served as Financial Assistance Counselor addressing questions and counseling students regarding financial aid. • Participated in development and implementation of enrollment and retention strategies for Fine Arts students. • Managed recruitment territory by establishing meaningful, trusting relationships with guidance counselors, alumni, prospective students and their families. • Implemented recruitment strategies in assigned territory, including high school and / or community college visits, college fairs, area receptions and other events.
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Senior Admissions Counselor at Buena Vista University
November 2011 - January 2013Performed recruitment efforts as well as one-on-one admissions and financial aid counseling to diverse populations. o Built positive relationships with prospective students by assessing their interests and guiding them and their families through enrollment process. o Recruited second most students of all Admissions Counselors, despite beginning position mid-year. o Boosted MA/FA scholarships to highest numbers in ten years by promoting and building amenable relations between faculty and admissions office. Positive relationships led to cooperative / collaborative recruiting efforts and improved knowledge of MA/FA scholarships. o Served as Financial Assistance Counselor addressing questions and counseling students regarding financial aid. o Participated in development and implementation of enrollment and retention strategies for Fine Arts students. o Managed recruitment territory by establishing meaningful, trusting relationships with guidance counselors, alumni, prospective students and their families. o Implemented recruitment strategies in assigned territory, including high school and / or community college visits, college fairs, area receptions and other events.
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Admissions Counselor at Buena Vista University
January 2011 - November 2011Promoted to Senior Admissions Counselor after ten-months in this position due to performance excellence.
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Admissions Representative at Monmouth College
September 2010 - November 2010 | Monmouth, ILMarketed and promoted Monmouth College to prospective students at high school visits and college fairs. • Coordinated and contributed to success of various student visit programs designed to recruit targeted prospective applicants to Monmouth College. • Telephoned prospective students to assist and guide admissions process. This was a temporary position
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Admissions Representative at Monmouth College
September 2010 - November 2010Marketed and promoted Monmouth College to prospective students at high school visits and college fairs. o Coordinated and contributed to success of various student visit programs designed to recruit targeted prospective applicants to Monmouth College. o Telephoned prospective students to assist and guide admissions process. This was a temporary position
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Marketing Communications Intern at Monmouth College
January 2010 - August 2010 | Monmouth, ILCreated videos of campus events and organizations to expand the content of Monmouth College YouTube channel and website. • Created and executed successful Monmouth College Ideals video marketing campaign targeting prospective students and donors that resulting in record breaking recruiting numbers. • Assisted in marketing efforts by collaborating with committee to create and execute marketing strategies for recruiting and retaining students. • Continuously updated campus social media outlets, including Facebook, YouTube and Twitter pages. • Produced multiple social media marketing projects that increased traffic and brand recognition.
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Marketing Communications Intern at Monmouth College
January 2010 - August 2010Created videos of campus events and organizations to expand the content of Monmouth College YouTube channel and website. o Created and executed successful Monmouth College Ideals video marketing campaign targeting prospective students and donors that resulting in record breaking recruiting numbers. o Assisted in marketing efforts by collaborating with committee to create and execute marketing strategies for recruiting and retaining students. o Continuously updated campus social media outlets, including Facebook, YouTube and Twitter pages. o Produced multiple social media marketing projects that increased traffic and brand recognition.
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Information Technologies Assistant at Monmouth College
November 2009 - May 2010I prepared campus functions for the use of audio and visual equipment, along with assisting as the primary audio and visual technician at various campus functions.
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Sports Producer/Senior News Reporter at Monmouth College
August 2009 - May 2010I assigned sports stories to reporters for the weekly news program, along with serving as the main Sports anchor for the program. I served as the main sports reporter, creating various sports-focused features.
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Sports Information Intern at Monmouth College
August 2009 - May 2010I worked with my institution's Sports Information Director throughout my college career due to my interest in media relations and sports statistics. I have assisted with online webcasts for football and basketball contests, in both technical and commentating aspects. Most recently, I have been serving as the Sports Information Intern since the beginning of the term. My weekly duties have included laying out game days for sporting contests, assisting in the recording of statistics using the Stat Crew software, reporting scores to various media outlets, and even serving as a public address announcer. In this respect, I am familiar and experienced with the various job duties associated with an Athletics Communication position.
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Sports Producer/Senior News Reporter at Monmouth College
August 2009 - May 2010I assigned sports stories to reporters for the weekly news program, along with serving as the main Sports anchor for the program. I served as the main sports reporter, creating various sports-focused features.
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Sports Information Intern at Monmouth College
August 2009 - May 2010I worked with my institution's Sports Information Director throughout my college career due to my interest in media relations and sports statistics. I have assisted with online webcasts for football and basketball contests, in both technical and commentating aspects. Most recently, I have been serving as the Sports Information Intern since the beginning of the term. My weekly duties have included laying out game days for sporting contests, assisting in the recording of statistics using the Stat Crew software, reporting scores to various media outlets, and even serving as a public address announcer. In this respect, I am familiar and experienced with the various job duties associated with an Athletics Communication position.
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Information Technologies Assistant at Monmouth College
November 2009 - May 2010 | Monmouth, ILI prepared campus functions for the use of audio and visual equipment, along with assisting as the primary audio and visual technician at various campus functions.
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Media Production Intern at Quad Cities River Bandits
March 2009 - April 2010The Quad Cities River Bandits are a Class A minor league baseball team, affiliated with the Houston Astros. o Designed promotional materials using Adobe Photoshop and Adobe After Effects. o Produced promotional videos using Adobe Premiere.
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Media Production Intern at Quad Cities River Bandits
March 2009 - April 2010I designed promotional materials using Adobe Photoshop and Adobe After Effects, as well as producing promotional videos using Adobe Premiere. I managed cameras and video boards during minor league games. I also shadowed the Media Relations Intern and Director of Media Relations a few times during the season. In the time I spent with them, I grew a larger appreciation for the area of media relations.
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Intern at Prairie Radio Communications
January 2009 - March 2010Prairie Radio Communications hosts two AM and one FM radio station in their broadcast area. o Assisted with categorizing music to streamline and organize music library. o Served as engineer for sports talk show program. o Announced high school football games during season.
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Intern at Prairie Radio Communications
January 2009 - March 2010Assisted with categorizing music library for ease of organization Served as an engineer for sports talk show program Announced high school football games during the season Completed various projects as assigned.
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Counter Staff at Orland Bowl
November 2003Delivered first rate customer service to patrons of this recreation center. o Manage leagues and open play utilizing company computer system. Collect payments from customers. o Assist in marketing efforts via organization's Facebook page.
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Senior Sales Service Representative at Mondel?z International
April 2013Represent the company in grocery and retail stores, cultivating and maintaining rapport with key store individuals while providing courteous and professional customer service to vendors, store personnel and store customers. o Attractively merchandise displays and shelves of Nabisco brand products, building point of sale presentations, rotating stock, managing inventory and ensuring accurate price tags. o Remerchandise product to maximize sales by responding to market trends, product trends, and inventory levels. o Assist sales representative with product ordering. o Maintain timely and accurate call schedule based on customer requirements. o Respond immediately to account concerns. Identify and communicate individual store problems and opportunities to appropriate Mondel?z Global personnel.
Michael Diamond's Education:
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Lewis University
2012 – 2014Master of Arts (MA)Concentration: Organizational Leadership, Higher Education -
Lewis University
2012 – 2014Master of Arts (MA) -
Monmouth College
2006 – 2010Bachelor'sConcentration: Mathematics, Business, MediaActivities: Phi Delta Theta Fraternity, Student Senate, Student Affairs Officer-Student Senate, WMCR, MC-TV, The Tack, Sports Information, Theatre -
Monmouth College
2006 – 2010Bachelor'sConcentration: Mathematics, Business, Media
Michael Diamond's Interests & Activities:
Multimedia Marketing Brand Messaging Relationship Building Promotional Materials Design Strategic Planning Video Production Problem / Conflict Resolution Communication Social Media Marketing Mathematics & Statistics Counseling & Guidance Project Management